ibet casino Privacy Policy – How Your Personal Data Is Collected and Protected
At ibet casino, your privacy is a fundamental priority. This Privacy Policy explains in plain terms what personal data we collect from Philippine players, how we use it, who we share it with, and how we keep it secure. Please read this page carefully before registering or using any feature of the platform.
Last updated: 2025. This policy applies to all registered users in the Philippines.
What Data We Collect
When you create an account with ibet casino, we collect a range of personal information necessary to verify your identity, process transactions, and deliver a safe gaming experience. This includes your full name, date of birth, email address, mobile number, and any government-issued identification documents submitted during the verification process. We also collect your preferred language, currency preference (Philippine Peso / PHP), and account security details such as your chosen username and encrypted password.
Beyond account registration data, we automatically gather certain technical information whenever you access the platform. This includes your IP address, device type, operating system, browser version, and unique device identifiers. We record which pages you visit, how long you spend on each section, and what actions you take — such as games launched, bets placed, and deposit or withdrawal requests initiated. This usage data helps us understand how Filipino players interact with our platform and allows us to improve performance and user experience.
For payment processing, we collect transactional data tied to your Philippine Peso deposits and withdrawal requests. This includes transaction amounts, timestamps, payment method references, and confirmation codes. We do not store your full card number or online banking credentials — payment details are handled through our certified payment processing partners and are subject to their own security standards. The categories of data we typically collect are:
- Identity data: full name, date of birth, government ID details.
- Contact data: email address, mobile number.
- Device and browser data: IP address, operating system, browser type, device identifiers.
- Transaction data: deposit and withdrawal records in PHP, payment method references.
- Usage data: pages visited, games accessed, session duration, click patterns.
- Cookie and tracking data: session tokens, preference cookies, analytics identifiers.
Why We Use Your Information
ibet casino uses the personal data we collect for a number of clearly defined purposes, all of which are necessary to operate a safe, compliant, and enjoyable online gaming platform for players in the Philippines. The primary purpose is to create and manage your registered account, including verifying your identity, processing your deposits and withdrawals in Philippine Peso, and maintaining accurate records of your gaming activity. Without this data, we would not be able to provide you with access to the platform.
We also use your data to comply with legal and regulatory obligations that apply to online gaming operators serving the Philippine market. This includes anti-money laundering checks, age verification, responsible gaming monitoring, and fraud prevention. If our compliance team identifies unusual activity on your account — such as patterns that suggest problem gambling or potential fraudulent transactions — your data allows us to take appropriate protective or investigative action in a timely manner.
Communication is another core use of your data. We use your email address and mobile number to send you account-related notices, security alerts, transaction confirmations, and important updates to platform policies. We may also send you relevant promotional communications about ibet casino features and offers, but only where you have provided consent or where this is permitted under applicable law. You can opt out of marketing communications at any time by updating your account preferences or contacting our support team.
Finally, aggregated and anonymised usage data helps us improve the platform. By analysing how players navigate through the sportsbook, live casino, and slot games sections, we can identify areas for improvement, optimise page performance, and prioritise the features that matter most to our Filipino user base. This analysis does not identify you as an individual and is used purely for internal product development purposes.
Cookies and Tracking Technologies
ibet casino uses cookies and similar tracking technologies to provide core platform functionality, remember your preferences, and understand how you use the site. Cookies are small text files stored on your device by your web browser when you visit the platform. Some cookies are essential — without them, features like staying logged in, maintaining your session across pages, and processing secure transactions would not function correctly. These essential cookies cannot be disabled without breaking the platform's core features.
In addition to essential cookies, we use functional cookies that remember your settings and preferences — such as your preferred language and display options — so that you do not have to re-enter them each time you visit. We also use analytics cookies to collect aggregated, anonymous information about how players navigate ibet casino. This data helps us understand which pages are most visited, how long users typically spend on certain features, and where navigation issues may occur. Analytics data is never tied to your personal identity.
You have control over non-essential cookies. Most modern browsers allow you to view, manage, and delete cookies through their settings menus. Please note that blocking or deleting certain cookies may affect how the platform performs for you, and some features may become limited or unavailable. By continuing to use ibet casino after being informed of our cookie practices, you consent to our use of cookies as described in this policy. If you have questions about specific cookies in use, you are welcome to reach out to our support team for clarification.
Data Storage, Security, and Retention
Your personal data is stored on secure servers with access restricted to authorised personnel only. ibet casino implements a combination of technical and organisational security measures to protect your data against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive account information, and routine security audits to identify and address vulnerabilities in our systems.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law or legitimate business necessity. For Philippine market players, this typically means retaining transaction records and identity verification documents for a minimum period in compliance with anti-money laundering regulations. Once the retention period has expired and there is no legal obligation to keep your data, we will securely delete or anonymise it so that it can no longer be used to identify you.
While we take every reasonable precaution to secure your data, it is important to acknowledge that no online system can guarantee absolute security. You play an important role in keeping your account safe: use a strong, unique password, do not share your login credentials with anyone, and log out after each session — particularly when using a shared or public device. If you suspect that your account has been accessed without your authorisation, contact the ibet casino support team immediately so that protective measures can be put in place without delay.
Sharing Data with Third Parties
ibet casino does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share data only where it is strictly necessary to operate the platform, comply with legal requirements, or protect the integrity of the gaming environment. The categories of third parties with whom we may share limited data are described below, along with the specific reason for sharing.
- Payment processors: We share transaction-related data with certified payment service providers to facilitate deposits and withdrawals in Philippine Peso. These providers are contractually bound to handle your data securely and only for the purpose of processing your transactions.
- Identity verification services: To comply with age verification and anti-money laundering requirements, we may share your identification documents with regulated identity verification partners operating in the Philippines.
- Platform infrastructure providers: Our hosting, database, and security service providers may process data on our behalf as part of delivering the platform. These providers act as data processors under strict contractual agreements and may not use your data for any other purpose.
- Regulatory and law enforcement authorities: We may be required by law to disclose certain data to Philippine regulatory bodies, courts, or law enforcement agencies. We will only do so where legally obligated and, where permitted, will notify you of such disclosure.
All third-party partners we work with are vetted for their data protection practices and are required to maintain standards consistent with this Privacy Policy. We do not permit any third party to use your data beyond the narrow purpose for which it was shared, and we review these partnerships regularly to ensure ongoing compliance.
Your Rights Over Your Personal Data
As a registered player with ibet casino, you have a number of important rights regarding the personal data we hold about you. These rights reflect our commitment to transparency and to giving Filipino players genuine control over their information. You may exercise any of the rights listed below by contacting our support team at support at ibetcasino.pro or by submitting a request through your account settings.
- Right of access: You may request a copy of the personal data we hold about you, including account information, transaction history, and any identity documents on file.
- Right to correction: If any of the data we hold about you is inaccurate or out of date, you have the right to request that we correct it promptly.
- Right to deletion: You may request that we delete your personal data. Note that we may be required to retain certain records for legal or regulatory compliance purposes even after a deletion request is made.
- Right to restrict processing: In certain circumstances, you may ask us to limit how we use your data while a dispute or verification request is being resolved.
- Right to data portability: You may request a copy of the data you have provided to us in a structured, machine-readable format for transfer to another service provider.
- Right to withdraw consent: Where our processing of your data is based on your consent — such as for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
We will respond to all valid data rights requests within a reasonable timeframe. Please note that exercising some of these rights may affect your ability to use certain features of ibet casino. For example, requesting deletion of your account data will result in the permanent closure of your account. For guidance on any of these rights, visit the FAQ page or contact our support team directly.
Minor Protection, Policy Updates, and Contact
ibet casino is strictly an adult platform intended for users aged 18 years and older. We do not knowingly collect, store, or process personal data from individuals under the age of 18. If we discover that a registered account belongs to a minor, that account will be immediately suspended, any associated data will be handled in accordance with applicable law, and the matter may be referred to the relevant Philippine authorities. Parents and guardians who believe that a minor may have created an account using their details are encouraged to contact our support team immediately so that the issue can be resolved without delay.
This Privacy Policy may be updated from time to time to reflect changes in our data practices, changes to applicable Philippine law, or updates to the platform's features and services. When we make material changes to this policy, the revised version will be published on this page with an updated effective date. We encourage all registered players to review this page periodically. Your continued use of ibet casino after a policy update has been published constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or to how ibet casino handles your personal data, please do not hesitate to get in touch. You can reach our support team by emailing support at ibetcasino.pro. We are committed to responding to all privacy-related enquiries from Filipino players in a timely and transparent manner. You can also find answers to the most common privacy questions on the FAQ page.
Questions About Your Privacy?
If anything in this Privacy Policy is unclear, the ibet casino FAQ page covers the most common data and account questions in plain English — written specifically for Filipino players. You can also log in to manage your account preferences, or register to get started on the platform today.